SCORES – SEBI’s new initiative to track complaints

SEBI’s latest initiative to live is SCORES‘ (SEBI COmplaint REdress System) to track shareholder grievances against listed companies and SEBI registered intermediaries.

SEBI intends this system to be a second level of redressal system, the first being the company / intermediary itself.

An investor needs to register with a valid email id on this website, and then can complaint against any listed company or SEBI registered intermediary, like brokers, depositories / depository participants, mutual funds, merchant bankers, etc.

The website also allows a complainant to upload pdf documents (up to 1MB size) as supporting documents.

The website also has separate sections for sending reminders and checking the status of a complaint.

This, if used, should herald a new era of investor governance and ensure listed companies and intermediaries take investor complaints more seriously.


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