SEBI’s latest initiative to live is SCORES‘ (SEBI COmplaint REdress System) to track shareholder grievances against listed companies and SEBI registered intermediaries.
SEBI intends this system to be a second level of redressal system, the first being the company / intermediary itself.
An investor needs to register with a valid email id on this website, and then can complaint against any listed company or SEBI registered intermediary, like brokers, depositories / depository participants, mutual funds, merchant bankers, etc.
The website also allows a complainant to upload pdf documents (up to 1MB size) as supporting documents.
The website also has separate sections for sending reminders and checking the status of a complaint.
This, if used, should herald a new era of investor governance and ensure listed companies and intermediaries take investor complaints more seriously.
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